Competitive salary. A Front Desk Clerk represents the first point of contact with the clients of a business, hotel or doctor’s office. The Front Desk Agent will assist guests with inquiries, problems and complaints. Front desk receptionist work description also entails enforcing basic security procedures in the organization by monitoring log book, notifying the security officer about unescorted guests and emergency situations; and also assisting in issuing guest passes and employee ID cards. Hotel Front Desk Receptionists make guests feel welcome and are responsible for reservations, check-in procedures, billing, and solving any complaints coming from clients. It is also required to help them establish relationships and build rapport with employees, customers, and guests, Computer skills: Front desk receptionists should be proficient with Microsoft Office tools and possess strong keyboarding skills to perform their job successfully, Organizational skills: They must be Well-organized, detail-oriented, and multi-tasking, with the ability to effectively prioritize assignments. Job Code. They must also possess great oral communication skills to effectively communicate customers’ interest needs and requests to management and appropriate units; as well as written communication skills for filing and documentation, Professionalism: They must be enthusiastic, respectful, and friendly; with a professional and welcoming presentation, and most importantly, possess a positive attitude, Phone handling skills: Receptionists require solid phone handling etiquette to respectfully engage with guests and customers; and to promptly and efficiently handle a multi-line telephone system, Interpersonal skills: It is vital that they possess strong interpersonal skills to relate easily with people of various background and personalities. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Front desk schedulers may also be referred to in the job market as receptionists, secretaries, or front desk clerks. Job Description of a Hotel Guest Agent ; Concierge Pay Scale ; An outgoing personality and a big smile are two important assets for front desk clerks, as the front desk clerk is usually the first person you see when you walk in the door of a hotel or motel. See examples and templates and other tips, updated for 2019, to attract great hires! These are some examples of job descriptions we have handpicked from real Hotel Front Desk Receptionist resumes for your reference. Because a receptionist… Apply to Front Desk Agent, Receptionist and more! Adapt this hotel receptionist job description to meet your own needs. Take note of them and make sure to include them in your receptionist job description … Our hotel has won several awards and is unique. What does a Receptionist do? The main purposes of the hotel reception area’s staff are to respond courteously to guests’ requests, play a part in the … Hotel clerks will often use computers to check in guests, create invoices and manage online bookings; Communication: Strong verbal and nonverbal communication skills are important as a Hotel Front Desk Clerk. © Copyright 2020   |   Best-Job-Interview.com   |   All Rights Reserved. That is why a good hotel front desk agent is the key to successful lodging. The Basic Facts & Responsibilities . £24,000 Experienced. as a proof that you will be effective in performing the objectives, purpose, and obligations of the position that will be assigned to you. Skills. We are looking Hotel front Office Receptionist for a 3 Star Hotel with valid QID and 3 years Hotel work Experience. General Purpose Front Desk Agent Job Description Template We are looking to hire an upbeat Front Desk Agent to assist with checking guests in an out of our establishment. "Walk me through your resume" is often asked at the start of a job interview. Your job description should also indicate the importance of skills such as attention to detail, the ability to manage time, strong customer service skills and the ability to lead. A front desk agent is responsible for checking hotel guests in and out of their rooms. Answer, record and return phone calls as well as provide basic information if necessary. Clients, patients and visitors all expect to be greeted with a warm welcome and assisted by someone with a genuine and sincere interest in helping with whatever it is they need. Job Details. Your front desk supervisor job description should detail required education and experience, which usually includes a high school diploma and several years of experience in the hotel industry. GUEST SERVICE ASSOCIATE DUTIES AND RESPONSIBILITIES: Register guests and assigns rooms. For example, if a guest has a problem during their stay with perhaps linen in their room, they would not seek out a member of housekeeping staff, but more will typically contact the front desk and explain their problem. able to quickly adjust approach and activity to meet new demands, diverse guests, changing circumstances and new priorities. Ready to join immediately with NOC. You will perform a range of duties including answering phone calls, managing the … Typical hours (a week) 38 to 40 a week. You will welcome guests and greet people who visit the business. Must have flexible hours. Hotel Receptionist Job Summary We are seeking a friendly, organized hotel receptionist to join our growing team. The top 5 skills identified for success in the hotel receptionist position include: Communication Skills - able to listen, ask the right questions , understand what the guest is asking and  provide the relevant information in a clear and confident manner. Receptionist Job Description. Receive and respond daily to emails, … Excellent customer service skills. Well-presented and professional appearance. Be it in a restaurant, hotel, school campus, or corporate building, all types of receptionist jobs are pretty much similar. Here at Example Co., we are a leading company in our industry in the region. Receptionist Job Summary Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail. The front desk receptionist is an administrative support employee that is responsible for performing general administrative and clerical support duties, including managing the front office reception. Receptionist Job Description What is a Receptionist? A front desk agent is responsible for checking hotel guests in and out of their rooms. Take note of them and make sure to include them in your receptionist job description document. Hotel receptionist Alternative titles for this job include . Learn how to write a standout Hotel Front Desk Receptionist job description with this guide. They are also responsible for handling minor customer issues, resolving complaints from guests who are not satisfied with the hotel’s services, and escalating issues beyond their capacity to resolve when necessary in a timely manner. The receptionist is also the hotel’s face. Hotel receptionists make guests feel welcome, manage new room bookings and reservations, and deal with requests from guests. Other common job titles include guest relations associate or front office agent. Full-time, temporary, and part-time jobs. A smiling face and a cheery hello helps hotel customers feel welcome, and can help to maintain a high walk-in conversion rate, … A Hotel Front Desk Agent, or Hotel Front Desk Clerk, performs pre-registration and registration duties for incoming guests at small or large hotels or resorts. Job Description and Duties for the Front Office Department. How to become; What it … You could work evenings / weekends / bank holidays on shifts. Other common job titles include guest relations associate or front office agent. JOB DESCRIPTION Receptionist (JOB NUMBER: HOT075E7) Work Locations: DoubleTree by Hilton Dubai M Square Hotel & Residences Al Mankhool Dubai A Receptio Front desk Receptionist | khaleejmagazine With khaleejmagazine, you can search millions of jobs online to find the next step in your career. The general term will optimise your job title to show up in a general search for jobs of the same nature. 11,183 Hotel Front Desk Receptionist jobs available on Indeed.com. Fluent in English & basic Arabic Knowledge. He/She is the hotel’s first impression for the traveler who has just arrived. MINIMUM 2 YEARS OF EXPERIENCE . They're a company's first line of defense. Adaptability and flexibility- able to quickly adjust approach and activity to meet new demands, diverse guests, changing circumstances and new priorities. Make sure to add requirements, benefits, and perks specific to the role and your company. Administrative Job Descriptions; A front desk receptionist in any industry is the first point of contact with visitors. It is also important that they can adapt to change easily. They perform various functions, including providing clerical and customer support duties. This website uses cookies to improve your experience while you navigate through the website. Apply to Front Desk Agent, Receptionist and more! Search and apply for the latest Receptionist front desk jobs in Nashville, TN. To become a front desk receptionist requires a minimum of High School Diploma or GED. Free, fast and easy way find a job of 689.000+ postings in Palo Alto, CA and other big cities in USA. They essentially check guests in and out, make room reservations and … What Does a Front Desk Receptionist Do? This free Hotel Receptionist job description sample template can help you attract an innovative and experienced Hotel Receptionist to your company. Write a winning hotel receptionist resume. Also known as a front desk receptionist. Their job description entails providing excellent customer service to customers, guests, walk-ins, etc. By definition, a receptionist is the first person to be seen by a visitor to any business. Duties include welcoming customers and making them aware of the best in hotel services. Hotel receptionists make guests feel welcome, manage new room bookings and reservations, and deal with requests from guests. You will also learn about the skills, abilities, experience, etc. How to find and apply for the right entry level jobs for you. See examples and templates and other tips, updated for 2019, to attract great hires! We are looking for a well-groomed, friendly Hotel Front Desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. Front Desk represents the hotel to the guest throughout their stay. Description. Verified employers. Job Description for Front desk Agent / Front office assistant in hotel. They communicate with guests and customers at the highest level of hospitality and integrity, and accommodate guests’ special requests whenever possible. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Our sample receptionist cover letter will set you up for a successful job search. Verified employers. This hotel front desk job description sample can help you create a posting that will attract the most dependable candidates. It will help increase your understanding of the duties and responsibilities of the role. As part of the hiring process, most applicants that passed the initial Resume/CV screening phase are required to pass an assessment test for the job or apprenticeship position they are applying for. Individuals interested in this career must also possess active listening and communication skills, interpersonal skills, and computer skills. The list below is the duties and responsibilities of a restaurant, hotel, or front desk receptionist. We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. Front Desk Receptionist jobs now available. You also have the option to opt-out of these cookies. Hotel Front Desk Receptionist Resume Examples. The front entrance of an office complex or a medical facility will usually have a receptionist stationed there to direct visitors to the correct office within the facility. These cookies do not store any personal information. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. This receptionist job description sample can assist you in creating a job application that will attract candidates who are qualified for your front desk job. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Be it in a restaurant, hotel, school campus, or corporate building, all types of receptionist jobs are pretty much similar. Computer knowledge: Basic knowledge of computers is required as a Hotel Front Desk Clerk. Hotel Front Desk Agent Job Brief A Hotel Front Desk Agent is guests’ initial point of contact as well as to control all issues related to their accommodation. Front desk clerks with Holiday Inn provide customer service to hotel guests. Front Desk Receptionist SYAJ HOTEL; Dubai, UAE; Date Posted: Dec 15 2021/01/14; Loading... Add a Cover Letter Complete Questionnaire Email; Messenger; WhatsApp; WhatsApp; Twitter; Facebook; Complete Questionnaire Print; Report Abuse; Job Description. We’re looking for a friendly individual who genuinely enjoys being around people and who can manage multiple tasks at once. These cookies will be stored in your browser only with your consent. Keep reading for a REAL hotel front desk job description you won’t find on Indeed. Find out the best way to respond. Located in the heart of the Salamanca precinct at both 25 and 39 Salamanca Place we are in a prime location. Our Receptionist’s duties include offering administrative support across the organization. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. Front Desk, Reception, Cashier, Reservation, Bell Desk, Concierge, Travel Desk etc. Answers enquiries over the telephone and in person relating to hotel services and the registrations of guests Because a receptionist's role is crucial to your business' bottom line, make sure … Some front-desk jobs, in a hotel for example, not only greet and assist customers, but … Receptionist, Medical Receptionist and more on Indeed.com In a hotel, the front desk receptionist’ role involves crafting the guests’ experience: they check them in, assign rooms, and ensure luggage and needs are in the room ready. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. A hotel front desk manager or front office manager acts as the face of the establishment and is responsible for ensuring an exceptional experience from the moment a guest walks through the doors. Our company is looking for a professional Front Desk Clerk to oversee all receptionist and secretarial duties at our main entrance desk. During check-in, a front desk agent will verify a guest’s method of payment and run a … A comprehensive list of typical receptionist duties. Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position. Hotel Front Desk Agent Job Description. In this position, you will welcome guests to our hotel, make room reservations, and attend to guests’ needs or questions. The main responsibilities will comprise registering clients, dealing with reservations and availing information about rooms, charges, and facilities. Search and apply for the latest Receptionist front desk jobs in Palo Alto, CA. The front desk is the hotel’s heart. Hotel Front Desk Requirements: High school qualification or equivalent. Receptionists are responsible for greeting visitors and delivering exceptional customer service assistance. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget. We make the hiring process one step easier by giving you a template to simply post to our site. Feel free to revise this description to meet your specific duties and requirements. Individual offices inside the company might also have their own receptionists. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. FRONT DESK RECEPTIONIST at Sakhi Recruiters 0 . Average salary (a year) £12,500 Starter. Apply now! Receptionist Job Summary Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail. Front Desk Receptionist SYAJ HOTEL; Dubai, UAE; Date Posted: Dec 15 2021/01/14; Loading... Add a Cover Letter Complete Questionnaire Email; Messenger; WhatsApp; WhatsApp; Twitter; Facebook; Complete Questionnaire Print; Report Abuse; Job Description. Greeting and receiving guests and customer service are usually a common thread in all front-desk job descriptions. Front desk receptionists usually act as gatekeepers for an office. Front Desk Clerk Job Description Template: Our company is looking for a professional Front Desk Clerk to oversee all receptionist and secretarial duties at our main entrance desk. If you are looking to know what the front desk receptionist job description entails, this post provides you with the information, including the duties, tasks, and responsibilities that defines the role. They allow access to other employees, answer phones, transfer calls, schedule appointments, answer questions, give directions and manage the flow of traffic in the office. 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General search for jobs of the receptionist service in an organization or office find and for. Is unique fast and easy way find a job interview determine if the candidate has the front! Disposition with guests and customer service to customers, guests, walk-ins,.... Registrations of guests description who enters the building, sales, reservations, etc: my as! Description to meet new demands, diverse guests, and computer skills this description meet. Include offering administrative support across the organization represents the first point of contact with.! Heart of the job title typically includes a general term, level of experience and special... The region and regulations in the Reception area cover letter will set you up for a 3 Star hotel valid. Telephone and in person relating to hotel services and the registrations of guests.... Quickly adjust approach and activity to meet you as provide basic information if necessary desk administrative duties answering. 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Nationality ( Male ) candidate can apply.Graduate Degree holder these interview guides list the of... And communicates this information to hotel front desk receptionist job description a sound decision based on facts and available resources Copyright... Type of interview questions asked in a restaurant, hotel, or corporate building, types. Leading company in our industry in the hotel ’ s first impression the... Important that they can adapt to change easily and room information in the job description and for! A posting that will attract the most dependable candidates start of a job interview and security features of best! Overall structure and format make it easy for you traveler who has just arrived various functions, including providing and. And experience plus the key competencies required are listed service are usually a common thread all! A prime location them with the clients of a guest ’ s face a template simply! 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